When we prepare a reservation for a new customer, we ask a prepayment of about 15 % of the total car rental rate.
You can pay the prepayment by credit card (VISA, Eurocard/Mastercard or American Express).
For this purpose there is a Secure Online Payment System running on our internet server which allows you to submit your Credit Card Data using the safe browser mode.
Your personal access key will be sent by e-mail together with the reservation for your rental car as a link that you can click in order to connect straight to our security server.
In case that you do not have a credit card or if you do not like to use it, the prepayment for the hired car can be sent by bank transfer as well (inside Europe by SEPA transfer).
We will send our bank account data on request.
The rest of the car rental rate for the agreed-upon rental period is due upon delivery of the rental car at the airport, at the port, or at your hotel.
You can pay by credit card as above, or in cash money (in Euro).
For payment in cash money we will grant a cash payment discount which will be shown in the rates calculation that we send with the reservation for your rented car by e-mail.
In case that you need to cancel your car rental reservation the prepayment will not be refunded, but there will be no additional cancellation costs or fees.
However, we ask our customers to notify us of any cancellations as early as possible, in order to allow us to offer the reserved rental car to someone else in time.
Preference of Specific Car Models
Reservations always refer to a group of vehicles as shown in the current
Requests for certain car models will be considered as far as possible.
However delivery of a specific rental car model cannot be guaranteed.